Free Returns

Not the right fit? We’ll make it right.

Every style is designed and tested across all sizes. We don’t release a bra until the fit is exactly right.

• 30-day returns & exchanges
• Free exchanges on all eligible orders

Shipping
Free shipping on all orders $125+. Subscribers get free shipping on every subscription order and on any other orders $75+.

• Standard shipping: typically arrives within 5-8 business days of your tracking confirmation
• Processing time: 1-2 business days

Returns & Exchanges:

• 30 days from delivery to exchange or return eligible items
• Exchanges: Free on all eligible orders
• Returns: $8 return label fee applies

Bra Policy

• Tags must be attached to qualify

Panty Policy

• Fit guarantee for first orders: Open one pair to try, if the size isn’t right, we’ll send a replacement for free
• All other panties must remain sealed to qualify

Sale Policy

• Products purchased with BOGO (buy one, get one) promotions are only eligible for exchange
• Items marked as Final Sale are not eligible for exchanges or refunds

Every purchase helps break the cycle of poverty by funding a micro-loan for a woman building her own business.

• EBY customers have impacted over 25,000 women worldwide by offering them a hand up, not a handout
• Micro-loans help women start their own business, generate sustainable income, improve their communities, and break the cycle of poverty for their children