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EBY Custom Subscription (Quarterly)

4.9
Rated 4.9 out of 5 stars
421 Reviews

EBY Custom Subscription (Quarterly)

$45
Three notebooks laid out on a flat surface with a pastel background. The notebook in the foreground is pink with a gold lightning bolt design, while the other two are in white and blue colors with similar lightning bolt designs.

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Get the best seamless undies you’ll ever wear delivered to your door for 25% off, on repeat. Build your EBY box the way you like it. Choose from multiple styles and colors, sizes XS-4X. Enjoy full access to member-only offers and exclusive styles, plus free shipping.
4.9
Rated 4.9 out of 5 stars
Based on 421 reviews
Reviews Summary
Customers say these undergarments offer exceptional comfort and fit. Many reviews mention the soft, silky material and seamless design that stays in place. The high-waisted styles receive particular praise for their coverage and comfort. While most find them true to size, some note variations in fit between different styles. Many appreciate the color variety and patterns available. The subscription service delivers regular refreshes, though some mention wanting more control over style selections. Several note the thong style has mixed feedback, with some loving the comfort while others prefer different cuts.
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421 reviews
  • Terri K.
    Flag of United States
    Verified Buyer
    Reviewing
    EBY Custom Subscription (Quarterly)
    I recommend this product
    What age group are you in? "56 - 65"
    Rated 5 out of 5 stars
    10/8/25
    EBY Subscription review

    The fit and material were both very comfortable!

    Was this helpful?
    EBY
    10/8/25

    Hi Terri Kane,We appreciate you for trusting EBY! Loving your support!Cheers!The EBY Team

  • Sarah J.
    Flag of United States
    Verified Buyer
    Reviewing
    EBY Custom Subscription (Quarterly)
    I recommend this product
    What age group are you in? "36 - 45"
    Rated 4 out of 5 stars
    9/22/25
    Website problems

    I love the products, but I always seem to have issues with the website. I somehow ended up with two subscriptions at one point. Now I’m unable to log in and manage my account, or change my password.

    Was this helpful?
    EBY
    9/23/25

    Hi Sarah,Thank you for sharing your experience with us. We’re so happy to hear you love the products, but we’re truly sorry the website has caused you headaches — especially with something as important as managing your subscription and account access. That’s definitely not the smooth experience we want for you.Your feedback is invaluable, and we’ll be sure to pass this along to our tech team as we work to improve our site. In the meantime, our customer care team would love to step in and help get your account back on track — whether that’s fixing your login, updating your password, or making changes to your subscription for you.We really appreciate your patience and for sticking with us despite the bumps, and we’ll do everything we can to make this easier for you moving forward.— The EBY Team

  • Carolyn C.
    Flag of United States
    Verified Buyer
    Reviewing
    EBY Custom Subscription (Quarterly)
    I recommend this product
    What age group are you in? "56 - 65"
    Rated 5 out of 5 stars
    9/21/25
    Still waiting for credit

    Thought i cancelled but was told I somehow had 2 open subscriptions. Then told to “ just send it back” now waiting for my refund. Said all the right things, I wouldn’t have sent this review just yet, but EBY keeps sending them. Maybe they should wait a bit.

    Was this helpful?
    EBY
    9/22/25

    Hi Carolyn, Thank you for your feedback! That’s definitely not the experience we want for our customers. Please feel free to reach out to us at seamlesssupport@join-eby.com. We'll be happy to look into this for you. We truly appreciate your business and hope you'll give us another chance to serve you better!Warm regards,The EBY Team

  • Trina B. O. Q.
    Flag of United States
    Verified Buyer
    Reviewing
    EBY Custom Subscription (Quarterly)
    I recommend this product
    What age group are you in? "76 and older"
    Rated 4 out of 5 stars
    9/14/25
    Quarterly Review

    I like all of the samples except the thong. The thong is very uncomfortable.

    Was this helpful?
    EBY
    9/16/25

    Hi Trina,Thank you for taking the time to share your feedback with us. We’re glad to hear you found our pieces comfortable, though we’re sorry to learn they didn’t stand out enough for you compared to other options. Your perspective is really valuable—it helps us improve and continue working toward offering products that not only feel good but also bring extra value and confidence to your everyday wear.If you ever have any concerns, questions, or suggestions on how we could improve your experience, please don’t hesitate to reach out to us directly—we’d love the opportunity to hear from you.Warmly,The EBY Team

  • Liz B.
    Flag of United States
    Verified Buyer
    Reviewing
    EBY Custom Subscription (Quarterly)
    I recommend this product
    What age group are you in? "56 - 65"
    Rated 5 out of 5 stars
    7/24/25
    Panty Subscription

    Overall, it is good. I do love the quality and fit of the panties. I had originally signed up for NO THONGS BUT SOMEHOW THIS CHANGED SEVERAL MONTHS AGO. I would really prefer to go back to NO THONGS IF THAT IS POSSIBLE.

    Was this helpful?
    EBY
    7/28/25

    Hi Liz,Thank you for your feedback.We see that you are currently subscribed to Custom Panty Subscription Box wherein the selection window is open 5 days before your subscription date and closes the day after. If you haven’t received your email reminder, please check your spam folder and ensure that your computer settings allow emails from EBY. If it is past this window, a mixed style box will be sent to you.Your next subscription will be on September 10, 2025. We would suggest that you set a reminder on your calendar so you won't miss making selections.Best regards,The EBY Team